Store Policies

Returned Merchandise:

We are always pleased by satisfying our customers.

We will correct any error made by us without expense to you, however we will not refund shipping cost on any incorrectly ordered items.

Any merchandise may be returned with written or verbal consent by us, please have the invoice number, and items to be returned prepared before contacting us.

You will be given a RMA (return merchandise authorization) number to mark on the outside of your box.

If the RMA is not seen on the return it WILL be refused.

All claims of error must be made within seven days of receipt of merchandise.

We will not except returns after thirty days, or on items that have been altered or custom built.

When returning items, please insure the merchandise for the proper amount.

You are responsible for returning the items in good condition.

Sales Tax:

Sales tax will be collected from orders shipped to a Connecticut address only. Tax is calculated on all merchandise, the processing fee, and shipping.

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